Keep your canned responses safe when reorganizing your support team
If you have canned responses assigned to some operator or department, they can be lost when you delete this operator / department. To prevent this, we implemented an additional check and now you can reassign responses to some other operator or department, or even to the whole company when removing operators / departments. No response will be ever lost!
November 30, 2017
Pay for live chat with Bitcoins!
From now on, you can pay for Provide Support Live Chat with Bitcoins:
- Open your unpaid invoice page
- Click "Pay with Bitcoins"
- Submit payment to the provided Bitcoin address
- Press "I Have Sent Bitcoin Payment" button to us payment confirmation
October 22, 2017
Operator Console 5.9.1 released
- Customizable chat room tab - you can add information from Pre-chat survey or other visitor details there
- New visitor list freezing feature to fix the list state if needed
- Detailed visitor information is available in a tooltip over the visitor list now, no need to open Visitor Details window
Download and enjoy!
2017 年 7 月 17 日
Operator Console 提示
即时聊天 Operator Console 最有用的功能是什么？查看我们的 博客帖子， 了解 Operator Console 的提示和技巧。
2016 年 1 月 14 日
Operator Console 候选版
我们的网站现在提供 Operator Console 5.8.1 候选版。可在此处查看有关新功能的更多信息和下载应用程序。
2016 年 1 月 4 日