将您的客户支持技能提升到一个新的水平

Learn how to optimize proactive chat invitations - when and where to show them, what messages to use, and how to seamlessly integrate them into your website.

Proper live chat agents training is the key aspect of excellent customer service which will help increase the level of customer satisfaction and sales.

Learn how to engage your customers with the help of built-in Provide Support Live Chat features - eye catcher, pre-chat form message, and company welcome message.

Detailed modern chat window explanation. Learn how to setup the new chat window to perfectly blend it into your corporate design.

满意的客户将助力您的业务发展。查看我们的建议，助您制定卓越的客户服务策略。

网站搭建平台可以帮助用户创建网站、网上商店甚至电商平台。然而，选择适合自己业务的网站搭建平台并非易事。本文将介绍最流行的网站搭建工具及其与在线聊天和其他第三方工具的集成。

Recommendations on composing business emails from customer support agent. Tips and common mistakes.

What is the difference between customer success and customer support teams? Why any business that wants to build a long-time relationship with its customers and win the customers loyalty needs a customer success manager? Find detailed information in this article.

AI is one of the biggest technology trends for 2023. Learn how AI can help you in your marketing activities - content writing with ChatGPT, specific texts generation with GPT-3, images generation with DALL-E.

Get to know pros and cons of popular modern communication channels used in online stores and services. Learn more about live chat and consider trying it.

现代社会需要现代技术和设计。如果您还在使用传统的 Provide Support 在线聊天窗口，是时候尝试一下现代版本并切换到它了。本文将为您介绍现代聊天窗口的优势。

Learn how to greet your customer. How to clarify customer's request. How to make promises and say "No", and many more.

Learn effective strategies for handling customer complaints professionally and turning negative experiences into customer loyalty. Discover best practices, examples, and expert tips.

Live chat solution for companies of any size. Choose the size of your package right from the admin panel. Change the package easily if your support team grows. Manage your team and create a convenient work environment for every customer support agent.