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Regional Settings: customize your live chat to match your timezone

By default, we offer the live chat window in English. However, if you live in a non-English speaking country, no problem! You can translate the visitor messenger interface for your customers to show it in their own language.

All regional settings are available at Account Settings / Regional Settings in your account Control Panel.

Translating the visitor messenger

You can select the language for your live chat window at Regional Settings page. However, please note, that this will not translate all parts of the messenger.

Our customers often customize their departments, start chat and offline form fields, so we decided that the automatic translation will not affect those parts of the messenger and they are to be translated manually by users. Please refer the screens that may require your attention and manual translation below: